Claims

All accidents, sickness or injuries must be reported immediately. A delay in reporting could impact your claim.


In the event of theft or shooting please also call the police.


For Equine Policies

incl. Mortality, Medical & Surgical

GREAT AMERICAN

Policies starting in “AMP” call Great American claims: 800-331-0211

AMERICAN EQUINE/ARGONAUT

Policies starting in “AEM” or “EMP” call National Equine Adjusting: 800-783-9418

AMERICAN RELIABLE

Policies starting in “EMP” call RJ Ketch Equine Adjusting: 800-732-6012

STARNET

Policies starting in “FIM” or “QAM” call Frank Aubrey II Equine Adjusting: 800-431-1565

XL

Policies starting in “US” call Frank Aubrey II Equine Adjusting: 800-431-1565

BASCULE

Policies starting in “BAS” call RJ Ketch Equine Adjusting: 800-732-6012

owner's name or animal's name

details of loss

current location of animal

person to contact regarding loss and their phone number

attending veterinarian’s name, address and phone number

put an animal down with the consent of the company

proceed with any surgical procedure without permission

remove an animal after death until an autopsy is performed

fail to obtain a police report if necessary


For Farm or Liability Policies

AMERICAN BANKERS/AMERICAN RELIABLE

Policies starting in “SL”, “CCC”, “FSL”, “FOU”, “AML”, “AMP” call American Bankers: 800-245-1505

STARNET

Policies starting in “CFM” or “QFO” call Berkley Risk Administrators: 866-391-9675

GREAT AMERICAN

Policies starting in “APK”, “CAP”, “AFL”, “FPC” call Great American claims: 800-567-7359

a description of the loss, time that the loss occurred, parties involved and extent of injuries or damage

name and phone number of person to be contacted by Company Adjuster or agency personnel

names of witnessess to the acciddent including their address and phone number

advise if police or fire department responded (if so, provide authority’s phone number, case number and proper claim number)

discuss the details of a loss with anyone unless directed to do so by the Insurance Company

dispose of or remove any damaged items until directed to do so

admit negligence